general info: firstname.lastname@example.org
press inquires: email@example.com
we use an italian-based size scale.
lisa says gah
all orders are processed monday-friday with the exception of national holidays from our new york location. $10 flat rate for the all states within the US and $40 2-day shipping via UPS within the US. we ship within 1-3 business days after your order is processed. all orders placed after 9AM EST on fridays will be processed the following monday. we do not ship to P.O. boxes or APO/FPO/DPO addresses. upon shipping, you will receiving a shipping confirmation and tracking number. for rush deliveries within the new york city area, please contact us at: firstname.lastname@example.org
international packages are shipped via UPS international for a flat rate of $60. taxes and duties are charged through customs and are dependent on the destination country. receiver is responsible for any/all taxes/duties. unfortunately, at this time all international purchases are final sale. please email us if you see that we do not ship to your country. if you have any questions regarding international shipping, please contact us at: email@example.com
returns & exchanges
if you are not satisfied by your purchase, please contact us at: firstname.lastname@example.org with your request and we will confirm with a return authorization. upon confirmation, we will issue you a return shipping label to complete your return. the item must be sent back with the original dust bag, box and shoe in un-worn condition within 10 days of receiving your purchase for an exchange, store credit, or refund. a $10 return-shipping fee will be applied to your return. we reserve the right to use discretion against any returns that show wear or damage to the item.
all sale items are final sale.
sales tax is charged on orders placed within new york state.
we accept visa, mastercard, american express, discover, JCB, klarna, google pay, apple pay, and paypal.